Terms & Conditions

Nexavira OÜ – Terms & Conditions

Last Updated: 18 April 2026

Nexavira OÜ Harju maakond, Tallinn, Lasnamäe linnaosa, Tuulemäe tn 5, 11411 support@learniumzone.com

1. Introduction

These Terms & Conditions (“Terms”) govern your access to and use of the website located at https://learniumzone.com/ and operated by Nexavira OÜ (“Nexavira”, “we”, “us”, or “our”), including the purchase and use of recipe content, cooking courses, downloadable materials, tokens, and related digital services and content (collectively, the “Services” or “Content”).

By creating an account, checking the relevant acceptance boxes, clicking a button such as “Register”, “Pay”, “Purchase”, “Continue”, or similar, or otherwise using the website, you confirm that you have read, understood, and accepted these Terms, the Refund Policy, the Privacy Policy, and the Cookie Policy. If you do not agree, you must not use the website or make a purchase.

2. Merchant Information

Merchant name: Nexavira OÜ
Registration number: 17296692
Registered address: Harju maakond, Tallinn, Lasnamäe linnaosa, Tuulemäe tn 5, 11411
Contact email: support@learniumzone.com

3. Primary Website Language and Display Currency

The primary language of the website, our legal policies, and customer support communications is English.

Certain features, content access levels, or purchase values on the website may be displayed in “Line Tokens”, which are internal units used within the platform. Unless expressly stated otherwise, Line Tokens are not legal tender, bank deposits, electronic money, or a stored-value payment instrument and have no cash value outside the website.

For payment processing and card settlement purposes, transactions are processed in EUR or in the EUR equivalent shown at checkout. Your issuing bank, card issuer, or payment service provider may charge additional processing fees, international transaction fees, or currency conversion fees. Such external charges are outside our control.

4. Eligibility, Age, and Jurisdiction Restrictions

You may use the website and purchase Content only if:

(a) you are at least 18 years old, or otherwise have the legal capacity and all permissions required under the law applicable to you to enter into a binding contract;

(b) the use of the website and the purchase of the Services are lawful in your jurisdiction; and

(c) you are not located in, resident in, or acting on behalf of a person in a jurisdiction subject to sanctions, embargoes, or other legal restrictions.

We may restrict access to all or part of the website in certain jurisdictions for legal, tax, licensing, sanctions, fraud-prevention, payment, or technical reasons.

5. Account Registration and Security

To use certain features, you may be required to register an account using your email address and a password. You agree to provide accurate, complete, and up-to-date information and to maintain the security of your login credentials.

You are responsible for:

(a) keeping your account credentials confidential;

(b) all activities carried out through your account unless caused by our fault; and

(c) informing us promptly at support@learniumzone.com if you suspect unauthorised access, misuse, or any security incident involving your account.

We may require identity, order, or payment verification before accepting, processing, or granting access to certain purchases where reasonably necessary for fraud prevention, payment security, or legal compliance.

6. Nature of the Services

The website offers digital food-related educational and informational content, which may include recipe guides, cooking lessons, culinary tutorials, downloadable materials, meal-planning resources, kitchen tips, and other related digital content.

Unless expressly stated otherwise:

(a) the Services are supplied digitally only;

(b) no physical goods are shipped;

(d) some Content may be provided immediately after payment or redemption; and

(e) access may be subject to product-specific conditions shown on the relevant page.

7. Educational Use; No Medical, Nutritional, or Professional Advice

The Content is provided for general educational and informational purposes only. It is not medical advice, dietetic advice, allergy advice, or a substitute for professional healthcare, nutrition, or food-safety guidance.

You are responsible for assessing whether a recipe, ingredient, technique, or suggestion is suitable for your own dietary, health, allergy, religious, cultural, or household needs. Where Content includes alcoholic beverages or alcohol-related recipes, you are responsible for complying with all age restrictions and alcohol laws applicable in your location.

Cooking results may vary based on ingredients, equipment, storage conditions, preparation methods, skill level, and other factors beyond our control. We do not guarantee any particular culinary, nutritional, aesthetic, or commercial outcome.

8. Orders and Contract Formation

Listings and Content descriptions on the website are invitations to purchase and do not constitute binding offers by us. Your order becomes binding when you submit it through the checkout process. A contract between you and us is formed only when we accept your order.

We may refuse, delay, limit, or cancel an order before delivery where reasonably necessary, including in cases of:

(a) failed verification;

(b) payment issues;

(d) suspected fraud, abuse, or chargeback risk;

(e) legal or sanctions restrictions; or

(f) breach of these Terms.

If we cancel an order before delivery or activation, any amount actually paid to us for the cancelled order will be refunded to the original payment method unless otherwise required by law.

9. Delivery, Access, and Activation

Digital Content is usually supplied by making it available in your account, by download, by unlock through the website, by token-based access, or by another digital method described at checkout or on the content page.

For legal purposes, supply may be deemed completed when the digital Content or the means to access it has been made available to you electronically.

You must ensure that your account, email address, device, and internet access are suitable for receiving and using the purchased Content. We are not responsible for non-delivery or delayed access caused by incorrect account information supplied by you or circumstances outside our reasonable control.

10. Line Tokens

Where we use Line Tokens on the website:

(a) they are internal platform units used to represent access, purchases, or usage within the website;

(b) they may not be sold, transferred, sublicensed, exchanged for cash, or redeemed outside the website, unless mandatory law requires otherwise;

(d) refund rights relating to purchases made using Line Tokens depend on the underlying transaction, whether the Content was activated or used, and your mandatory rights under applicable law.

11. Immediate Supply of Digital Content and Consumer Withdrawal Rights

If you are a consumer in the EEA, you may ordinarily have a statutory right to withdraw from a distance contract within 14 days. However, where the purchase concerns digital content or a digital service supplied without a tangible medium, that right may be lost once supply begins if:

(a) you expressly request or consent to immediate performance before the end of the withdrawal period; and

(b) you acknowledge that you thereby lose your statutory right of withdrawal for that purchase.

For this reason, during registration and or before payment confirmation, we may ask you to confirm acceptance of these Terms, the Refund Policy, the Privacy Policy, and the Cookie Policy, and to expressly consent to the immediate supply or activation of the purchased Content where applicable.

Nothing in these Terms limits any mandatory consumer rights you may have regarding non-delivery, lack of conformity, defective performance, or unlawful charges.

12. Prices, Payments, and Card Data

Accepted payment methods may include Visa, Mastercard, and other payment methods that we may add or remove from time to time.

We do not collect or store full payment card numbers, CVV or CVC codes, or other full card credentials on our own website systems. Payments are processed through external payment gateway and payment service providers. We do not sell, share, or disclose customer card data to third parties, except to the extent strictly necessary for secure payment processing by such providers and as required by law.

We may receive limited payment-related metadata from our payment providers, such as payment status, payment references, chargeback or refund identifiers, card brand, issuing country, masked card details such as the last four digits, and technical anti-fraud indicators. We process this limited data only for payment verification, fraud prevention, chargeback management, accounting, support, refunds, and legal compliance.

13. Refunds and Purchase Cancellation

Our refund rules are set out in the Refund Policy, which forms part of these Terms.

In summary, a refund may be granted if requested within 14 days after purchase where:

(a) the customer paid but did not receive the purchased product or access;

(b) the transaction failed, but funds were still charged;

(d) the customer has not yet activated the purchase or started using the purchased Content.

Refunds are subject to verification and the exclusions and limitations set out in the Refund Policy. Approved refunds are made to the original payment method unless otherwise required by law.

14. User Conduct and Website Restrictions

You agree not to:

(a) use the website for unlawful, fraudulent, deceptive, abusive, or harmful purposes;

(b) copy, redistribute, resell, sublicense, scrape, or commercially exploit the Content except where expressly permitted by us in writing;

(c) use automated tools, bots, scripts, or similar means to access the website, collect data, or interfere with the platform;

(d) circumvent access restrictions, token systems, payment controls, or website security;

(e) upload malicious code or attempt to compromise the availability, integrity, or security of the website; or

(f) infringe intellectual property or other rights of Nexavira, its licensors, or third parties.

15. Intellectual Property

All website content, texts, videos, images, course structures, recipe compilations, branding, graphics, software, and databases, excluding lawfully embedded third-party materials, are owned by or licensed to us and protected by intellectual property laws.

No ownership rights are transferred to you. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable right to access and use the purchased Content for your personal, lawful, and non-commercial use, unless we expressly state otherwise.

16. Changes to Digital Services and Content

We may update, improve, modify, replace, suspend, or discontinue parts of the website or particular digital Content for legal, technical, security, editorial, or business reasons. This may include changes to lessons, downloadable materials, user interface, features, or supported access methods.

Where required by applicable law, we will provide updates needed to keep digital content or digital services in conformity and will inform users about material changes within our control in a clear and comprehensible way.

If a material change negatively affects Content to which you are legally entitled, your remedies will be governed by applicable law and our Refund Policy.

17. Suspension, Restrictions, and Appeals

We may suspend, restrict, or terminate access to the website or to specific Content where reasonably necessary, including where we believe that:

(a) these Terms have been breached;

(b) fraud, payment abuse, unauthorised activity, or security risk is involved;

(d) we are required to do so by law, court order, regulator, payment provider, or competent authority.

Where lawful and appropriate, we will provide notice and the main reason for the restriction. In urgent or legally sensitive cases, we may act immediately.

If you believe a restriction was imposed incorrectly, you may submit an appeal by emailing support@learniumzone.com within 14 days after notice. Please include your account email, order details, and a concise explanation. We aim to acknowledge and review complaints and appeals promptly and to provide a substantive response within 15 calendar days, although complex cases may require additional time.

18. Complaints Procedure

If you have a complaint, please contact us at support@learniumzone.com and include:

(a) your name and account email;

(b) the relevant order or transaction reference;

(d) the remedy you are requesting.

We aim to respond to consumer complaints within 15 calendar days where possible.

19. Statutory Consumer Rights

Nothing in these Terms excludes, restricts, or replaces any rights that you may have under mandatory consumer protection law, including rights relating to non-delivery, lack of conformity, defective performance, unauthorised payment collection, or other non-waivable protections.

20. Limitation of Liability

Nothing in these Terms excludes or limits liability that cannot be excluded or limited by law, including liability for fraud, wilful misconduct, or violations of mandatory consumer rights.

Subject to the foregoing and to the maximum extent permitted by law:

(a) we are not liable for indirect, incidental, special, or consequential loss;

(b) we are not liable for outcomes resulting from your own dietary choices, allergies, ingredient substitutions, kitchen safety decisions, equipment, or failure to follow instructions safely and lawfully;

(c) we are not liable for service interruptions caused by internet providers, hosting providers, payment processors, force majeure events, or circumstances beyond our reasonable control; and

(d) our aggregate liability arising out of a specific order or transaction will not exceed the amount paid to us for that order or transaction.

21. Governing Law and Dispute Resolution

These Terms and any non-contractual obligations arising out of or in connection with them are governed by the laws of Estonia.

If you are a consumer, this choice of law does not deprive you of the protection granted by mandatory provisions of the law of the country where you habitually reside, where such protection cannot be derogated from by agreement.

Nexavira OÜ is established in Estonia and is subject to applicable Estonian legislation, including relevant consumer protection rules and the jurisdiction of the competent Estonian courts and consumer dispute bodies. Consumers should contact us first to seek an amicable solution. Where applicable, a consumer may also turn to the competent Estonian consumer dispute body or court.

22. Changes to These Terms

We may update these Terms from time to time for legal, technical, operational, editorial, or commercial reasons. The latest version will be posted on the website with an updated “Last Updated” date. Material changes will apply prospectively unless a different approach is required by law.

23. Contact

If you have any questions about these Terms, please contact us at:

support@learniumzone.com

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