Refund and Returns Policy

Overview

Our refund policy lasts 30 days. If 30 days have passed since your purchase of a course, we cannot offer a full refund.

To be eligible for a refund, your course access must be unused (i.e., you have not started or completed any lessons or downloaded materials).

Certain products are non-refundable:

Downloadable course materials
Gift cards or vouchers
Courses accessed or partially completed

To process your refund, we require proof of purchase, such as an order confirmation or receipt.

Refunds

Once we receive your refund request, we will review it and notify you via email about the approval or rejection of your refund.

If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 7-14 business days.

Late or Missing Refunds

If you haven’t received your refund:

Check your bank account.
Contact your payment provider, as processing times may vary.
Contact your bank for further assistance.

If you’ve done all this and still haven’t received your refund, please contact us at support@learniumzone.com.

Sale Items

Only regular-priced courses may be refunded. Courses purchased during a sale or with a discount are non-refundable.

Exchanges

We do not offer exchanges for courses unless access is defective (e.g., technical issues preventing course access). If you encounter such issues, email us at support@learniumzone.com for assistance.

Gifts

If a course was purchased as a gift and is eligible for a refund, a gift credit will be issued to the original purchaser upon approval. If the course wasn’t marked as a gift, the refund will be processed to the original payment method.

Need Help?

Learnium Zone
Street 1234
Registration Number: 208113848
Email: support@learniumzone.com